About Auto Repair shop Austin TX, Oak Hill, Texas, NAPA code of ethics, ASE certified, mechanics, auto repair services

At Read's Automotive our mission is to provide honest, quality and reliable automotive service at an affordable price to each and every customer. Each customer will be treated with the respect and dignity that they deserve. Read's Automotive is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Austin and surrounding areas.

At Read's when we service your car, you will only pay for the repairs and parts your car received and you will never be charged for something you didn't get. Customer satisfaction is guaranteed at Read's Automotive. We also offer a 12 month / 12,000 mile warranty on parts and labor. Read's Automotive offers superior and professional service on all automobiles from start to finish. Read's certified technicians provide all types of car care service and repair on all Foreign/Domestic automobiles.

Read's Automotive offers a comfortable newly remodeled waiting area with clean restrooms, complimentary coffee and filtered water, a vending machine, and a television set. Read's also has a children's play area equipped with toys and books.

About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

To perform high quality diagnostic and repair service at a fair price using quality Napa parts
To employ ASE certified technicians
To be dedicated to customer satisfaction
To exercise reasonable care for the customers property while in our possession
To obtain prior authorization and provide a price estimate for work performed
To provide a system for fair settlement of customer complaints should they occur
To maintain the highest standards of our profession
To uphold the integrity of all members of the NAPA AutoCare Program

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.